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Terms & Conditions

Please read carefully the following Terms & Conditions as they set out the basis upon which you can visit and use the www.rockfishwellies.com website (“site”). This site is owned and operated by Zennar Ltd (“we”, “us”). Registered office: Bokenver Farm, St Martin, Looe, Cornwall, PL13 1PA, UK. Company registered in the UK number 4705122.

Intellectual rights

All rights, including copyright, in this website are owned by or licensed to Zennar Ltd. Any use of this website or its contents, including copying or storing it, in part or in whole, other than for your own personal, non-commercial use is prohibited without the prior permission of Zennar Ltd. You may not modify, adapt, alter, distribute or create derivative works of the site, in whole or in part.

Links to Third Parties

The site may provide links to third parties that we believe may be of interest to you. We do not control nor vet these websites, and therefore we cannot accept any liability in respect of either the contents or your use of these websites.

Accuracy of Content

We have taken all possible precautions to ensure that the information provided within this site is accurate, in particular that prices shown are correct at the time of publishing and that all goods have been fairly described. All prices quoted are exclusive of delivery charges. Whilst all possible effort has been taken to display product colours accurately, we cannot guarantee that your monitor’s display will accurately reflect this.

Limitation of Liability

Nothing in these terms and conditions shall exclude or limit liability in relation to any damages arising from death or personal injury caused by the negligence of Zennar Ltd. However, in all other circumstances we will not accept liability for any loss or damage of any kind suffered as a result of using this site, including use of the information provided within this site.

Damage to your Computer

We make all possible effort to ensure that this website is free from viruses and defects. However, we cannot guarantee that use of this website or of any websites accessed through it, will not damage your computer. We shall not be liable for any loss or damage deemed to be a result of using this website.

Account Security

It is your responsibility that you ensure that all information with regards to your account is kept confidential. We shall not accept responsibility for any loss or damage as a result of you not keeping all such information confidential.

Order Acceptance

If you have supplied us with your e-mail address, we will notify you by e-mail as soon as possible to confirm receipt of your order. At this point the contract for the sale of the goods shall be formed at the place from which the acceptance e-mail is sent. If however you have not supplied us with an e-mail address, our confirmation of order page at the end of the ordering process shall act as confirmation of acceptance of the order. No contract will be formed until you receive confirmation from us that we have accepted your order.

Cancellation Policy

You can cancel the purchase of a product at any point prior to receiving confirmation that your order has been received, processed and dispatched by us . Cut-off times may vary during holidays periods and over weekends – Cancellation must be by the website www.rockfishwellies.com or by email; hello@rockfishwellies.com  You remain responsible for ensuring that any such change or cancellation is not only transmitted by you, but received by us, in time for the deadline. Despite the above provision, you are entitled to cancel a payment for products where fraudulent use has been made of your payment card by a person not acting, or to be treated as acting, as your agent. If you have already made a payment where your payment card has been so fraudulently used, then you should approach your card issuer for recredit to your card.